Serving the Oregon Counties of Benton, Crook, Deschutes, Jefferson, & Lincoln

   ABHA 2008 QUALITY Management Plan

   ABHA 2007 QM Work Plan

   ABHA 2008 UTILIZATION Management Plan

  Member Rights & Responsibilities

  Practice Guidelines

Complaint and Written Notices Information:

        Notices of Action & Intended Action Member Response & complaint

        Policy for Written Notices

        Policy - OMAP Member Complaint, Appeal and Hearing Process 

            (No. 003, Revision #2 12/20/01)

        Process for Complaints and Hearings

        Notice of Action (revised 12/01)

        Notice of Intended Action (revised 12/01)

        Complaint Form (revised 12/01)

Last : January 15, 2008

Webmaster: Valerie Davis